Property Managers
Multi-unit contents work, handled with the same care as a single-family home.
A unit fire, flood, or storm damage affects multiple tenants, multiple leases, and multiple insurance policies. It's complex. We handle the contents side — inventory, packing, storage, and return — so you can focus on repairing the units and managing tenant relationships without being the middleman for everyone's belongings.
Why Professional Pack-Out Matters for Multi-Unit Losses
Reduces tenant stress
Tenants see their belongings being professionally handled, inventoried, and stored — not dumped or abandoned. That matters for your reputation.
Protects your liability
Everything is documented. Every item is photographed and logged. If a tenant later claims something was lost or damaged, you have proof it wasn't your fault.
Faster unit turnaround
Tenants move out faster when they know their contents are in professional hands. You get units cleared and ready for repair immediately.
Supports tenant recovery
When repairs are done, the same crew returns belongings the way they were — improving tenant retention and reducing vacancies.
How It Works for Property Managers
You coordinate with tenants. We coordinate with logistics.
Damage happens. You notify us and your adjuster.
We arrive, assess which units/items are affected, and create a clear plan.
We pack each tenant's belongings separately — never mixed. Each tenant gets their own inventory and storage section.
Tenants know exactly what they own and where it is. No confusion. No disputes with you.
Insurance covers the work. Tenants don't pay. You don't pay out of pocket.
Once units are repaired, we return each tenant's belongings in the same order they left.
Multi-Unit Coordination
Whether it's a water event affecting a building, a fire in one unit with smoke damage to neighbors, or a storm affecting multiple units, we handle the logistics of keeping separate claims separate — and making sure tenants feel supported throughout the process.
Tenant Communication
We provide you with tenant-facing documentation (inventory lists, storage location details, packback timelines) so you can communicate clearly about what's happening with their belongings. Transparency reduces anxiety and protects your relationship.
Questions Property Managers Ask
How do you keep multiple tenants' belongings separate?
Every tenant's contents are inventoried separately, packed in separate shipments, and stored in separate locked sections. We never mix. Each tenant has their own claim number and documentation.
Can tenants access their belongings during storage?
Yes, with advance notice. We coordinate access during business hours. It helps tenants feel reassured that their belongings are safe.
What if a tenant moves out before packback?
We can store their belongings for the duration of the insurance claim and coordinate delivery to their new address or a facility near them. Just let us know the details.
Who pays for contents restoration?
Insurance covers the work. Tenants don't pay. You don't pay. It's all handled through the property's insurance claim.