Insurance & Billing
We work with every carrier and bill directly wherever possible.
We work with all insurance companies and billing methods. No surprises. No confusion. Here's how it works.
We Work with All Insurance Companies
We're certified and fully licensed to work with every carrier. State Farm, Allstate, GEICO, local carriers, self-insured entities — we handle them all the same way: professional, documented, and straightforward.
How Billing Works
Insurance approves scope. You (or your adjuster) approves the contents pack-out scope into your estimate.
We provide the service. We inventory, pack, clean, store, and return contents — fully documented at every stage.
We invoice the carrier. Once the work is complete, we bill the insurance company directly. No homeowner invoicing. No payment confusion.
Carrier pays. Insurance processes payment like any other contractor invoice.
No Cost to the Homeowner
Homeowners don't receive an invoice from us. Insurance covers the work. Homeowners don't pay out of pocket. Ever. This is included in their loss coverage.
What Insurance Typically Covers
Contents restoration is covered under standard homeowners and commercial policies when the loss involves damage to personal property (fire, water, storm, mold). Your adjuster determines the covered scope. We document and deliver what's covered.
Certified & Professional
We maintain all required licenses and certifications. We follow all carrier guidelines and regulatory requirements. Our billing is clean, documented, and disputes are extremely rare because everything is transparent from the start.
Questions About Billing
How long does it take to get paid?
Insurance billing typically takes 30-45 days depending on the carrier's claims process. We'll provide an invoice and timeline once work is complete.
What if insurance disputes the scope?
We document everything during assessment. If there's a scope question, we communicate directly with the adjuster to clarify and resolve it quickly.
Do you accept payment plans?
Homeowners typically don't pay us directly — insurance does. But if you have questions about individual claims or special arrangements, call us at 516-550-0419.
What if I have a billing question?
Email info@wepackout.com or call 516-550-0419. We'll work with you and the carrier to resolve it quickly.
